|Scott H., Purchaser, Cannon IV, Inc.
So far only one hiccup shipping to a UPS drop box that we were able to fix the same day. Since then we have had no problems at all. Things are going very smoothly and we are taking advantage of your services whenever possible. I appreciate all of the great help I get from everyone over there no matter who I speak to via telephone or email. You are all making my job very easy.
Aaron A., COO Service Division, Alpha Laser & Imaging
I really like working with you guys, [you] always offer excellent service!!
Randy M., Technical Asset Manager, Giant Food Stores
I have been very happy doing business with Market Point for nearly four years. They support my company with printers and printer parts, but also with custom solutions to meet my company’s specific needs. They’ve really helped me to keep costs in check and they always have the inventory I need. The Market Point Web Portal is a real time saving asset. It is always there any time of day or night to reference parts, costs, availability and technical support reference material. I would not want to do business without the Market Point Team and their tremendous resources.
Don G., National Sales Manager, Dove Data
Our company enjoys an unparalleled reputation for customer service. We count on Market Point to have the inventory and quality products we need on a daily basis to support our customers around the country. Market Point helps us to strike that balance between value, business success and delivering the highest level of service.
Web Survey Comment
Your organization is the most professional, well run, well staffed company that I've dealt with in years! Your web site is fantastic and the technical support person was knowledgeable and friendly. A pleasure!
Adella, Purchasing Agent
We will be ordering in the future as you are our first choice. Your website is awesome.. very user friendly and has information on it that beats your competition! I appreciate your company and I still ask myself why it took me so long to switch over!
Web Survey Comment
Your website is the most helpful, easy to use website by any of the vendors I deal with reguardless [sic] of the product.
Web Survey Comment
I have been pleased (so far, from what I have seen) with Market Point's personal service and pricing. Almost everyone I've spoken to at is friendly, very keen to help, and works late and hard to accomplish tasks.
Excellent service! Your technical support sorted the problem out within seconds. FANTASTIC STUFF :-)
Kurt W., Quality 1 Laser Service
Thanks to Shannon and Kat for dealing w/ my fuser issues. The attention given proves that the customer has real meaning in making decisions. I have had many dealings with vendors in my 30 years of field service, thanks for responding with true professionalism.
Amazingly easy to use [website]. When we have multiple orders to place and quotes to obtain, the site is a great time saver. Compared to many other sites I use daily this one is the most friendly. Thanks Market Point for thinking of us!
Vicky B., Accounting
Thanks for the information on the cores. That saved me a lot of hassle on this end. BTW, I LOVE the new invoicing on your web site. Very efficient. Thanks, again. You guys are the best!
Scott E., Purchasing Agent
I have worked cores for years and Kat by far beats everyone I have ever dealt with, hands down. She is easy to deal with, works with us on any situation, and we never have an issue where something is not counted in correctly. We appreciate you guys and all you do for us!
J. Wagner, President
Good prices combined with excellent customer service is what keeps me coming back, and you are definitely #1 in my book
Capt. K. Kelm, NWA (ret.)
Thank you for the exemplary way in which you have dealt with my request for a part! It is so refreshing to talk to someone who understands what I am asking about, and CAN & DOES help me very quickly, efficiently and politely (friendly). Amazing! Why don't other businesses operate like this?
Jeff H., Service Manager
Just wanted to take a moment and let you know how much I enjoy dealing with Market Point. Linda and the rest of your staff are always so very helpful and easy to deal with. I wish the rest of my vendors could take a page out of the Market Point Book. Thanks to the whole staff for the great service.
Lisa R., Purchasing Agent
As you know, I've been a customer for over 10 years. I am really thrilled with Market Point and will never go anywhere else. It's true that you are "easy to do business with". I appreciate the quick resolution to issues and the fact that I can always get a live person quickly.
Mark N., Service Manager
I just have to say that dealing with Market Point is a pleasure. The staff are fantastic and I have yet to encounter a problem that was not immediately remedied. Looking forward to our working together!
Jennifer G., Office Manager
I received a call last night at 420PM PST from a local customer that needs an Engine Control Board. I immediately call my buddy, Alex, who informs me the part is in stock on the West Coast and can be shipped Priority so the printer repair can be completed tomorrow. Market Point hits another one out of the park.
Jim S., Technician
Market Point is the type of company you hope to find when searching for a parts supplier. Every aspect of their operation is first class and works in a way that should be a business model for all companies. Virtual Technologies Group appreciates their efforts in supporting our business. Good job and Thanks.
Web Survey Comment
Your website provides a quick price check before placing an order. It's always great to have someone to speak with if I'm unable to find the parts I am looking for. I enjoy working with your group to keep our repair parts on the shelf. Keep up the good work.