1. Turn the device off and then on.
2. Try to determine whether the error occurs intermittently,
while printing, or when turning on the device.
3. If the error appears while printing, determine
whether it occurs when printing from a specific computer, a specific application, or a specific file.
If all other computers, applications, or files can print without the error, then the problem may be only
within one print job or computer. Make sure the computer has the most current printer drivers, or use a
generic printer driver.
4. Go to
HP's Business Support Center - HP LaserJet P3005 Printer series. Click Download Drivers and
Software. Check for the latest firmware image version at the bottom of the page. If this firmware image
is newer than the one installed on the device and the device can receive a firmware update, download the
newer firmware upgrade.
5. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
Additional Comments & Diagnosis
If HP recommended actions fail, replace the formatter board. Our formatters are upgraded to the latest firmware and improved with a heatsink to eliminate heat related problems Q7847-61006 FORMATTER BD,P3005 Q7848-61006 FORMATTER BD,P3005N