49.X Service Error

HP LaserJet Models P3005

Control Panel Message	49.XXXXX ERROR
Description	A critical firmware error has occurred.
Fuser Error Code	49.4C18 Error 49.4C2D Error 49.FFXX Error Inflate Failure RFU load Error or Download RFU File Now DIMM 0 Failure DIMM 1 Failure

Service Manual Recommended Action

1. Turn the device off and then on.
2. Try to determine whether the error occurs intermittently, while printing, or when turning on the device.
3. If the error appears while printing, determine whether it occurs when printing from a specific computer, a specific application, or a specific file. If all other computers, applications, or files can print without the error, then the problem may be only within one print job or computer. Make sure the computer has the most current printer drivers, or use a generic printer driver.
4. Go to HP's Business Support Center - HP LaserJet P3005 Printer series. Click Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the device and the device can receive a firmware update, download the newer firmware upgrade.
5. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.

Additional Comments & Diagnosis

If HP recommended actions fail, replace the formatter board. Our formatters are upgraded to the latest firmware and improved with a heatsink to eliminate heat related problems
Q7847-61006 FORMATTER BD,P3005
Q7848-61006 FORMATTER BD,P3005N

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