April, 2013: Market Point Receives Lexmark Elite
Authorized Parts Distributor of the Year Award
Market Point, a leading national distributor of printers, printer parts and printer supplies, announced today that it
has earned Lexmark's 2012 Elite Authorized Parts Distributor of the Year Award. This prestigious honor has been awarded
by Lexmark in recognition of Market Point's outstanding performance in several key areas: promoting genuine Lexmark
products, breadth of Lexmark inventory, accurate and expedient fulfillment processes, technology capabilities, and
commitment to excellence in customer service.
"This award represents Market Point's expertise in and commitment to Lexmark product and the contribution we have made
to significant revenue growth for both of our companies. We value our partnership with Lexmark and look forward to the
continued expansion of our relationship," stated Beth Nordman, co-founder and executive vice president, Market Point.
Nordman continues, "Now, more than ever, customers are looking for strategic solutions that help their businesses
stand out and succeed. We believe a genuine product strategy is the best path for our customers to achieve success;
proven again by Buyers Laboratory Inc.'s (BLI) Performance Evaluation January 2013 comparing genuine Lexmark versus
third-party Brands. Market Point is dedicated to helping our customers leverage a genuine solution, at a price point
that helps build and support their Lexmark service business. We are pleased to receive the Elite Distributor of the
Year Award and are eager to build upon this success."
March, 2013: Market
Point Extends OEM Product Portfolio - Named HP PartsOne Authorized Parts Reseller
Market Point, a leading national distributor of printers, printer parts and printer supplies, has been
named an HP PartsOne Authorized Parts reseller, extending their portfolio of quality printer products fully backed by HP.
According to Beth Nordman, EVP Sales and Marketing at Market Point "our longstanding relationship with
HP is moving to the next level as we team together to promote an OEM offering." The HP PartsOne Authorized Parts reseller
designation is the most recent addition to Market Point's OEM authorizations. "Anticipating our customers' needs in technology and processes to better serve their customers, manage costs and improve margins, we invest in the
solutions offerings, industry partnerships and product expertise to best service our customer base," commented Nordman.
The benefits to service companies and large self-maintaining organizations of sourcing HP printer parts
through Market Point are many. "Our strategic alignment with HP as well as with Lexmark offers our customers the ease of
a single-source provider, supported by the OEMs." Nordman continues, "We understand the issues that drive our customers'
businesses; from the need to streamline processes and reduce overhead to growing revenue through smarter business practices.
We are now in an even stronger position to support those goals."
Market Point Celebrates 20th Anniversary as Printer, Service Parts and Toner Distributor
Market Point, an Elite Authorized Parts Distributor of Lexmark printers, printer parts and
printer supplies and more recently, an HP Authorized Parts Reseller, is celebrating its 20th anniversary
in 2013.Since its founding in 1993, Market Point's mission has been to help its customers reduce
costs and improve margins by offering a streamlined sourcing and purchasing process and delivering
best-quality, best-value product efficiently and competitively, on time, every time.
Market Point co-founders Steve Conaboy, Beth Nordman and Rick Melli attribute the company's success
to their focus on the customer as well as the ability to adapt to new opportunities, provide innovative
and efficient solutions and continually position the company for the future with forward-thinking leadership.
The company continues to lead the printer parts distribution industry in product expertise with
particular emphasis on supporting service organizations with innovative programs and products that
support their growth and success.
Market Point is the only current Lexmark Elite Authorized Distributor that has been in the business
since the earliest days of Lexmark's history. "We have a long and very rich history of innovation in
our industry. We were the first major distributor to open a west coast distribution facility, the first
to provide an automated, systematic process of delivering leads to our customers, and the first to enable
our customers' growth and revenue objectives through an OEM strategy," remarked Steve Conaboy, President
at Market Point. "Our more recent history, including the designation as an HP Authorized Parts Reseller and the securing of a contract to support government agencies clearly demonstrates our long-term commitment to our partners and customers. "
Conaboy continues, "twenty years is an achievement for any business. We are proud to mark this milestone
and we look forward to the next twenty years."
December 20, 2012:
Happy Holidays to our customers & friends!
We had a lot of fun putting this year's holiday greeting
together. We hope you enjoy it!
May 16, 2012: Market Point is now a Lexmark Supplies Targets and Rewards (S.T.A.R.)
Toner Supplies and Parts Program Authorized Distributor
Market Point, a Lexmark Elite Authorized Parts Distributor has recently been approved as a Lexmark Supplies Targets
and Rewards (S.T.A.R.) Toner Supplies and Parts Program authorized distributor. Lexmark's S.T.A.R. program is designed
to support the genuine Lexmark toner supplies and service parts business of authorized dealers who source products from
a Lexmark authorized distributor like Market Point.
"Because Market Point delivers value to Lexmark dealers
through our comprehensive inventory across all Lexmark products, our distribution expertise and our capabilities with
exchange products, we have been selected as a S.T.A.R. program authorized distributor," noted Beth Nordman, Executive
Vice President and Co-Founder at Market Point. The authorization as a S.T.A.R. parts distributor will be beneficial
to all parties, Nordman added, "this agreement gives Market Point the ability to continue to provide best value
solutions to our Lexmark customers who rely on our product performance expertise, our exchange product support and our
superior customer service".
April 30, 2012: Market Point Earns Distinction
as Lexmark Elite Authorized Parts Distributor
Market Point the largest
U.S. distributor of genuine Lexmark parts has recently earned the designation of Lexmark Elite Authorized Parts
Distributor. This level of partnership further enhances Market Point's mission to support Lexmark customers with
superior parts and toner supply solutions that deliver extended service life, fewer failures, better print quality
and less user disruption resulting in lower overall costs and improved customer satisfaction.
Beth Nordman, Vice President and co-founder at Market Point remarked, "for the past 20 years we have focused on
supporting Lexmark Service Providers and helping them to grow their Lexmark service businesses. The Elite Distributor
status gives us a closer Lexmark relationship, which allows us to execute on the OEM value message, a message that we
think is important to the success of our customers. We understand the value of genuine and we're now in an even
better position to support customers with this level of quality parts and toner supplies at competitive prices."
Market Point's Lexmark Elite Distributor status "extends our inventory expertise with improved Lexmark product
visibility and availability, as well as technical support" added Nordman. "We are delighted to partner with Lexmark at
this level to deliver industry leading solutions to our customers."
Market Point helps repair shops maintain profitability by avoiding cut-rate aftermarket parts that lead to
expensive repair bills.
Just as the family automobile requires periodic service, so too, do today’s
output devices, including printers, document feeders and finishers. To
ensure peak printer performance and maximum device availability, two
factors are essential: using genuine Original Equipment Manufacturer
parts and expertise in determining exactly which parts need replacement.
Providing dealers and self-repairers with genuine Lexmark parts and
support is crucial, especially as unauthorized parts become increasingly
common and cause more problems than they aim to prevent, because of
high failure rates. Read full story here.
January 13, 2012:
Market Point is pleased to introduce Lucy Wallace who joins us in the role of Sales Department Supervisor.
This is a newly created position that will incorporate day-to-day management functions for sales and customer service as well as
provide hands-on customer support. "I am very excited about bringing Lucy on board. She comes to us with a great background and
experience in managing many people across departments as well as direct experience with customers of all sizes," remarked Beth
Nordman, vice president of sales and marketing. "Lucy is a pivotal addition to the team as our business grows ensuring we
continue to perform efficiently and communicate effectively with our customers." Prior to joining Market Point, Lucy held
customer service and management positions at two local companies. She describes herself as a coach and motivator. Lucy resides
in Collegeville, is the mother of four, an avid cook and organizer, and an animal rescuer with 6 cats and 3 dogs! Lucy can be
reached at firstname.lastname@example.org.
December 19, 2011: Market Point Wishes All of Our Customers, Vendors & Friends
a Very Happy Holiday!
View our Holiday video on YouTube. Happy Holidays!
August 22, 2011: Market Point Welcomes Colleen Cahaley
to the Customer Service Team
With over six years experience in customer service and data entry, Colleen comes to Market Point with great industry experience
from her previous work at MSE (Micro Solutions Enterprises). Colleen is also a part-time student, pursuing a nursing degree.
In addition to work and school, Colleen finds time for sewing and crafting, going to the beach "every chance I get", and
spending time with her pets. Contact Colleen at email@example.com.
April 11, 2011: Market Point makes Major Technology Upgrades
Market Point, in keeping with our commitment to making the entire buying experience fast and easy for our customers,
has recently made a substantial investment in IT infrastructure upgrades. These upgrades provide an enhanced interface with the
major shipping carriers and improved electronic communications, both internally and with customers and vendors. Because these
upgrades improve efficiencies and lower overhead, we can maintain our very competitive pricing while providing our customers with
even faster and more reliable communications, top quality products and outstanding customer service.
March 24, 2011: Market Point at ITEX 2011
Several members of Market Point's sales team attended ITEX 2011. It was great to see so many current customers and to
meet the people that we hope to do business with in the coming weeks! Our presence with a booth at this year's event highlighted
the many ways that Market Point works with Service Organizations supporting HP and Lexmark printers, parts and supplies to
reduce operational costs and improve efficiencies. Some of the programs highlighted at ITEX were core banks, volume discounts, line item special
pricing, exchange printers, parts delivery and core pickup, stock rebalancing, and our exclusive lead referrals program.
To learn more about any of these programs, contact us at firstname.lastname@example.org or call us, toll free, 877-365-1903.
March 1, 2011: Visit Market Point at ITEX 2011
Market Point will be exhibiting at ITEX 2011 on March 22 & 23. ITEX is North America's largest trade
event in the imaging channel. Stop by and visit us in booth #141 to find out how Market
Point works to reduce operational costs, improve efficiency and partner with Service
Organizations supporting HP and Lexmark printers, parts and supplies. Learn about our core
bank program, volume discount, line item special pricing to fit your business, exchange
printers, parts delivery and core pickup, stock rebalancing, and our
exclusive lead referrals program.
February 22, 2011: Market Point Expands
Customer Service Team
Market Point welcomes Shirley Patterson to our Customer Service Team. Shirley brings more than 25 year experience in
Customer Service and printer parts & repair to the team. "I like the personal interaction and connection that's developed in a
customer service role," remarked Shirley. "And, Market Point is a good fit. I like contributing to a team". Shirley lives in
Malvern. She is an avid bowler and a loyal Phillies fan. Contact Shirley at email@example.com.
February 14, 2011: Market Point Ramps Up Technology
Tom Grube recently joined Market Point as the Director of IT. With 15+ years experience in network management,
database administration and as a Director of IT, Tom will oversee the continued development of web, operational and database
technologies that support our customers and operations, and that will help Market Point remain a leader in the printer parts
industry. Tom holds a B.B.A. in Finance from the University of Cincinnati, College of Business Administration. Raised in
Cincinnati, Tom has been in the Philly area for 16 years. He currently resides in Wayne, PA with his wife and 3 kids and is
waiting for spring to stop the Chilly! He enjoys soccer with his kids, a good joke'em, running, reading and writing bad poems.
Contact Tom at firstname.lastname@example.org.
February 14, 2011: Market Point Welcomes
New Team Member, Michele Stutzman
Michele is the newest member our sales team. She brings over 15 years of sales experience to Market Point. Michele
holds a Bachelors Degree in Business Management from West Chester University. She resides in Coatesville, PA with her three
children. When she is not busy making calls and helping customers, she enjoys spending time with her family in the great
outdoors, playing sports, taking walks, vacationing and gardening. Contact Michele at email@example.com.
January 13, 2011: Market Point's First Annual Chili Cook-off
Congratulations to Alex Chappel (Customer Service Team) for taking first place in Market Point's recent chili cook-off with his famous Tailgate Chili. Will Alex reveal the secret to his award winning chili? For now all he's saying is "it's got some pretty unique ingredients…. pumpkin beer, jalapeno basil cheese, and other stuff". All we can say is we can't wait until the 2nd annual event!
December 19, 2010: Market Point Produces Fun Holiday Video
The Market Point team took a little time today to have some fun and produce a fun Holiday video for our partners, customers and friends. View it here.
March, 2010: Market Point Adds Website Easy Search Tool
Putting into action, again, our commitment to making it easy to do business with Market Point, we've added another customer focused feature, an Easy Parts Search tool, to our website. Customers just click on their printer model and view all its repair parts and accessories in a single location, with links to printer specs and parts installation instructions. View it here.